Built around real operating models

Your industry changes the workflow. It should never break the platform.

PopUsIn shares the customer, business, people, money and communications core underneath — then adapts the day-to-day experience for booking-led, job-led, care, hospitality, retail, professional and other operating models.

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Industry-aware workflowsShared business truthSpecialist edge cases

Beauty & wellness business using PopUsIn — **Beauty & wellness**Consultations · treatments · results

Trades & field service business using PopUsIn — **Trades & field service**Quotes · jobs · engineers

Care & home services business using PopUsIn — **Care & home services**Visits · people · continuity

Food & hospitality business using PopUsIn — **Food & hospitality**Reservations · orders · guests

Explore by industry

Start with how the working day actually feels.

Each experience combines shared PopUsIn products with the specialist rules, language, resources and awkward edge cases that matter in that kind of business.

Hair · Barber · Nails · Aesthetics

Beauty, aesthetics & wellness

Appointment-led services with people, rooms/equipment, deposits, client history and repeat visits.

Appointments and classesStaff and resource availabilityDeposits/prepaymentsConsultation formsClient notes/allergiesPackages & memberships

See the difficult edge cases we design for

Processing/finishing time where the professional becomes free before the service ends
Patch-test due dates and booking blocks
Multi-service appointments with different staff
Room/equipment constraints
Group bookings
Stored balances/gift cards
Different staff pricing
Mobile/on-site treatments

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Plumbing · Electrical · HVAC · Fire safety

Trades, maintenance & field service

Enquiry/quote to scheduled field work, engineer visit, materials/time, completion and invoice, often recurring.

QuotesJobs/work ordersDispatch/calendarCustomers/sitesEngineer mobile viewForms/photos

See the difficult edge cases we design for

PPM/recurring maintenance
Assets and service history
Call-out fees
Mileage/travel charging
Emergency dispatch
Multi-engineer jobs
Subcontractors
Purchase orders
Job costing/margin
Offline field working
Route/ETA
Site access instructions

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Domiciliary care · Supported living visits · Community care

Home care & domiciliary services

High-volume scheduled visits delivered by mobile workers with continuity, travel, care plans and multi-party billing.

Visit rosteringClient care recordsWorker skills/availabilityTravel time/mileageTimesheetsFinance/payroll inputs

See the difficult edge cases we design for

Double-up/multi-carer visits
Different worker roles on one visit
Continuity-of-care matching
Visit windows vs exact times
Travel and waiting time
Multiple payers/rate contracts
Overnight/live-in care
Medication/eMAR integration
Offline mobile records
Late/missed visit escalation

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Restaurant · Cafe · Takeaway · Food truck

Restaurants, cafés & food service

Real-time order flow from guest/front-of-house to kitchen and fulfilment, plus reservations and payments.

MenuOrdersKitchen display/work queueTablesReservations/waitlistPayments

See the difficult edge cases we design for

Modifiers/allergens
Course firing
Split bills/tips
Walk-ins
Table turn times
Dine-in/collection/delivery
Online ordering
Multiple prep stations
Voids/refunds
Happy hour/time-based pricing
Kitchen throttling
Third-party delivery

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Pet grooming · Dog walking · Pet sitting · Boarding

Pet services

Bookings/jobs where the service recipient is an animal but billing/communication belongs to an owner/household.

Owner/household CRMPet profilesBookings/jobsVaccination/medical notesPackagesPayments

See the difficult edge cases we design for

Multiple pets per owner
Breed/size-dependent duration and price
Vaccination expiry
Behaviour notes
Keys/access instructions
Recurring walks
Multi-pet appointments
Boarding occupancy
Emergency contacts
Pet handover photos

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Accountant · Consultant · Coach · Agency

Professional services

Client/matter/project work driven by workflow, documents, requests, time/budget and billing rather than physical appointments alone.

CRMProjects/mattersTasks/workflowsClient requestsDocumentsEmail/inbox

See the difficult edge cases we design for

Recurring annual/monthly work
Matter/client-level permissions
Secure portal
Document requests and signatures
Time vs fixed-fee billing
Capacity planning
Template workflows
Deadline dependencies
Multiple contacts per organisation
Conflict/approval steps

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More operating models

Specialist at the edge. Connected at the centre.

These are not generic label swaps. Each model carries a different operating rhythm, resource model and set of risks.

Clinics & therapy business using PopUsIn — **Clinics & therapy**Care plans · consent · follow-up

Dental · Physio · Optician

Clinics, dental, physio & therapy

Appointment-led clinical or therapeutic services with higher privacy, forms, documents and follow-up needs.

AppointmentsPatient/client profileForms and consentClinical/private notes

Specialist edge cases

Long-running care plans
Recurring treatment series
Sensitive-note permissions
Guardian/parent contacts
Referral source tracking
Room/equipment booking

Fitness & classes business using PopUsIn — **Fitness & classes**Classes · membership · capacity

Gym · Yoga · Pilates

Fitness, gyms & classes

Mix of classes and 1:1 appointments with memberships, packs, recurring billing, check-in and capacity.

Class timetableAppointmentsCapacity/waitlistMemberships & packs

Specialist edge cases

Family accounts
Instructor substitution
Class series/courses
Intro offers
Membership freezes
Door/access integrations

Hotel · B&B · Guesthouse

Hotels, B&Bs & accommodation

Room inventory sold across direct and third-party channels with stay lifecycle, housekeeping and guest communication.

ReservationsRoom/unit inventoryRatesGuest profiles

Specialist edge cases

Channel manager/OTA sync
Overbooking prevention
Multi-room/group bookings
Rate plans
Deposits/preauthorisation
Late arrival/early check-in

Automotive business using PopUsIn — **Automotive**Vehicles · bays · service history

Garage · Detailing · Mobile mechanic

Automotive & workshops

Vehicle-centred work with quotes, parts, labour, bays/resources and service history.

Vehicle/asset registerJobsQuotesCalendar

Specialist edge cases

VIN/registration lookup
Multiple vehicles per customer
Courtesy vehicle
Bay/lift constraints
Parts ordering
Inspection/checklist

Education & training business using PopUsIn — **Education & training**Learners · courses · progress

Tutor · Training provider · Courses

Tutoring, training & education

Learners book or enrol into 1:1 sessions, groups, courses and cohorts with progress and materials.

LearnersCourses/classesSchedulingAttendance

Specialist edge cases

Guardian billing/contact
Term-based timetables
Cohorts
Class capacity/waitlist
Recurring lessons
Rescheduling credits

Creative & events business using PopUsIn — **Creative & events**Leads · projects · deliverables

Photography · Wedding services · Florist

Creative, photography & events

Lead-to-project workflow with proposals, contracts, scheduling, deliverables, instalments and client collaboration.

Lead CRMProposals/quotesProjectsContracts/documents

Specialist edge cases

Multi-stage deposits
Event dates far in advance
Supplier/subcontractor tasks
Deliverable approvals
Mini-session capacity
Questionnaires

IT & helpdesk business using PopUsIn — **IT & helpdesk**Requests · assets · service

Managed IT · Internal IT · MSP

IT, MSP & internal helpdesk

Request/incident-driven support tightly linked to users, devices, applications, services and lifecycle changes.

Incidents & requestsService catalogueQueues/SLAKnowledge

Specialist edge cases

One asset linked to many incidents
Software/licence lifecycle
Device assignment
Joiner/mover/leaver
Approval chains
Problem/root-cause linkage

Retail & local products business using PopUsIn — **Retail & local products**Products · stock · orders

Florist retail · Boutique · Local shop

Retail & local product businesses

Product sales and stock with optional appointments/services, customers and fulfilment.

ProductsInventoryOrdersPayments

Specialist edge cases

Variants
Bundles
Returns/exchanges
Low-stock
Multi-location stock
Click & collect

The design rule

Shared truth underneath. Specialist workflow on top.

Customers, team, locations, money, communications and history stay connected. The language, workflow, resource rules and specialist actions change around that shared core.

Customer→Industry workflow→Work completed→Money + history

Not seeing your exact business?

Tell us how the work flows — not just what your industry is called.

We care more about the operating model than squeezing your business into the wrong category.

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