PopUsIn
PopUsIn software

Software that shares the same business.

Start with the part that solves today's problem. As you add more, PopUsIn keeps customers, work, people, payments, documents and history connected so you do not have to start again.

01

Operate

Run bookings, work, maintenance, orders, stock and money.

Bookings

Live

Fill the diary, reduce no-shows and make it effortless for customers to book.

  • Appointments, classes and reservations
  • Multi-staff, multi-location and resource calendars
  • Online and Marketplace booking
  • Deposits, prepayment, packages, memberships and gift cards
  • Consultations, forms, patch tests and consent
  • Waitlists, recurring bookings, buffers and processing time
  • Self-service reschedule and cancellation
  • Reminders, rebooking, reviews and no-show controls
  • Checkout, tips, split payments and customer history

Work & Projects

Coming soon

Take work from enquiry and quote through delivery, sign-off and margin.

  • Projects, jobs, work orders, tasks and subtasks
  • Templates, dependencies, milestones and recurring work
  • Quotes, approvals and quote-to-job conversion
  • Time, labour, materials, expenses and job costing
  • Checklists, forms, photos, files and customer sign-off
  • Workload, capacity, priorities and SLA dates
  • Customer updates, portals and project reporting
Coming soon. We show it now so you can see what you will be able to add later.

Field Service & Maintenance

Coming soon

Run contracts, assets, PPM, reactive jobs and field teams from one connected workspace.

  • Customer sites, service locations and asset registers
  • QR/barcodes, serials, warranties, manuals and service history
  • Contracts, SLAs, renewals and recurring billing
  • PPM schedules and automatic planned-job generation
  • Reactive faults, call-outs, priorities and escalation
  • Skills-based scheduling, dispatch, routing and ETA updates
  • Engineer mobile workspace with offline-ready job packs
  • Dynamic forms, checklists, photos, signatures and certificates
  • Van/warehouse stock, purchasing, suppliers and subcontractors
  • Timesheets, labour, materials, job costing and margin
  • Quote-to-job, invoice, payment and renewal lifecycle
  • Customer portal for jobs, assets, documents, quotes and invoices
  • First-time-fix, SLA, engineer, asset and contract analytics
  • Predictive maintenance readiness and IoT/telemetry integration points
Coming soon. We show it now so you can see what you will be able to add later.

Orders

Coming soon

Take orders from first click to fulfilment, collection or delivery.

  • Products, menus, variants and modifiers
  • Online, counter and Marketplace orders
  • Tables, reservations and kitchen workflow
  • Collection, delivery zones and fulfilment status
  • Refunds, discounts, vouchers and customer notifications
Coming soon. We show it now so you can see what you will be able to add later.

Stock

Coming soon

Know what you have, where it is and what needs ordering before it becomes a problem.

  • Products, SKUs, variants and locations
  • Stock movements, transfers, adjustments and stocktakes
  • Reorder points, demand signals and low-stock alerts
  • Suppliers, purchase orders, receipts and landed cost
  • Job, service, order and van-stock consumption
  • Waste, shrinkage and inventory valuation reporting
Coming soon. We show it now so you can see what you will be able to add later.

Finance

Early access

See money, margin, commitments and cash position without losing the operational context.

  • Estimates, quotes, invoices, credit notes and recurring invoices
  • Expenses, suppliers, receipts and purchase commitments
  • Payment links, card payments, refunds and reconciliation
  • Cashflow, budgets, forecasts and scenario planning
  • Job/project profitability and margin
  • VAT/MTD-ready data boundaries and accounting-provider integrations
  • Debtor ageing, collections and payment reminders
  • Owner-level financial health and anomaly detection
02

Grow

Win customers, keep relationships warm and grow demand.

CRM

Early access

Turn every enquiry, booking and conversation into a complete customer relationship.

  • People, organisations, households and relationship links
  • Leads, opportunities, pipelines and forecasts
  • Activities, notes, tasks, reminders and complete timeline
  • Custom fields, tags, segments and saved views
  • Lead source, attribution and website/Marketplace capture
  • Quotes, bookings, orders, jobs, tickets and payments in context
  • Duplicate detection, import, enrichment and consent
  • AI summaries, next-best action and follow-up assistance

Websites

Early access

A beautiful website that is part of the business, not another disconnected system.

  • Industry-led templates and bespoke design systems
  • Pages, reusable sections, navigation and rich media
  • Responsive preview, publishing, revisions and rollback
  • SEO, structured data, sitemap, redirects and AEO foundations
  • Accessibility, privacy/cookie controls and performance checks
  • Forms, CRM capture, bookings, payments, commerce and Marketplace
  • Domains, SSL, hosting, analytics and deployment health
  • AI-assisted copy, structure and optimisation with human control

Marketing

Early access

Bring customers back with relevant, measurable journeys instead of disconnected blasts.

  • Email, SMS and approved messaging channels
  • Segments, audiences, consent and preference management
  • Campaigns, journeys, triggers and lifecycle automation
  • Welcome, reactivation, rebooking, review and win-back flows
  • Offers, referrals, loyalty and reputation journeys
  • Attribution, conversion and revenue reporting
  • Content planning and AI-assisted campaign creation
03

Support

Give customers and teams organised, contextual help.

Service Desk

Coming soon

Give customers fast, organised support with context and clear service commitments.

  • Omnichannel tickets, queues, priorities and categories
  • SLAs, business hours, routing, escalation and approvals
  • Customer portal, knowledge base and service catalogue
  • Incidents, requests, problems and change workflows
  • Internal notes, tasks, collaborators and linked records
  • AI triage, suggested replies, summaries and safe action automation
  • CSAT, SLA, workload and service reporting
Coming soon. We show it now so you can see what you will be able to add later.

IT Helpdesk

Coming soon

Connect people, devices, access and IT support without losing the service history.

  • IT incidents, requests, problems and changes
  • Users, devices, software, licences and ownership
  • Joiner, mover and leaver workflows
  • Access requests, approvals and entitlement reviews
  • Remote-support and RMM integration points
  • Patch, device-health and vulnerability context
  • Knowledge, SLAs, service catalogue and reporting
Coming soon. We show it now so you can see what you will be able to add later.
04

Protect

Manage people, learning, compliance, security, evidence and resilience.

Learning & Competence

Early access

Train people, prove competence and keep mandatory learning, qualifications and renewal evidence current.

  • Courses, modules, lessons, cohorts and live sessions
  • Assessments, quizzes, assignments and sign-off
  • Role-based mandatory training and learning paths
  • Certificates, expiry, re-certification and reminders
  • Branded customer academies and learner portals
  • Progress, completion and compliance reporting

People

Coming soon

Keep employee, contractor and workforce information current from onboarding to offboarding.

  • Employee, contractor, role, team and location records
  • Onboarding, offboarding and lifecycle workflows
  • Leave, absence, rota/time and availability integration
  • Documents, policies, acknowledgements and e-signatures
  • Qualifications, training, expiry and competence
  • Performance, objectives, check-ins and wellbeing records
  • Permissions, access context and people reporting
Coming soon. We show it now so you can see what you will be able to add later.

Comply

Coming soon

Know what applies, what is missing, who owns it and what proves it.

  • Frameworks, requirements, controls and mapped obligations
  • Policies, procedures, versions and acknowledgements
  • Risk registers, assessments, treatment and acceptance
  • Actions, owners, due dates, escalation and review cycles
  • Evidence vault, expiry, lineage and audit trail
  • Audits, findings, remediation and readiness reports
  • Supplier assurance and customer/tender assurance
  • Cyber Essentials, DSPT, ISO, GDPR and H&S readiness templates
  • Trust/evidence sharing with granular external access
  • Continuous-control monitoring integration points
  • AI-assisted evidence mapping and questionnaire drafting with human approval
Coming soon. We show it now so you can see what you will be able to add later.

Secure

Coming soon

Turn security from an annual checklist into a visible operating discipline.

  • Security posture and control health
  • Identity, MFA, privileged access and access reviews
  • Devices, vulnerabilities, patch and endpoint-health context
  • Security incidents, triage, response and lessons learned
  • Supplier and third-party cyber risk
  • Backup, recovery, continuity and exercise evidence
  • Awareness, phishing and training evidence
  • Cyber Essentials readiness and security improvement plans
Coming soon. We show it now so you can see what you will be able to add later.
Field Service & Maintenance

From customer request to maintenance, engineer, evidence and invoice.

Run contracts, assets, PPM, reactive jobs and field teams from one connected workspace. We're bringing contracts, sites, assets, planned maintenance, reactive jobs, scheduling, mobile engineers, certificates, costs, invoices and renewals into the same connected customer journey.

Customer & quoteTurn an enquiry into an approved quote without entering the same details twice.
Contract · site · assetKeep service levels, locations, assets, warranties and history together.
Planned & reactive workSchedule routine maintenance and handle urgent faults in the same place.
Schedule · dispatch · mobileMatch work to the right team, plan the day and give engineers the details they need.
Evidence · certificate · costCapture forms, photos, signatures, parts, labour and proof of completion.
Invoice · payment · renewalClose the job commercially and make the next visit or renewal easy to plan.
Shared essentials

The basics stay connected whichever products you use.

Customers, documents, payments, permissions, messages and activity history can be shared across the parts of PopUsIn you choose.

Business, brand, locations and operating profilePeople, customers, organisations and relationshipsSites, assets and contractsTasks, actions and approvalsDocuments, forms, files and e-signaturesInbox, notifications and communication historyPayments, billing and transaction contextSearch, command palette and saved viewsInsights, dashboards and drill-through reportingAutomations, events and human approval gatesRoles, permission sets, least privilege and delegated administrationImmutable audit history and record versioningImports, exports, retention and deletion workflowsIntegrations, webhooks and health/status logsCustomer portal identity and Marketplace identityPopUsIn Pulse: permission-aware summaries, recommendations and actions
PopUsIn Pulse

Your business, understood.

Pulse helps you make sense of what is happening across the parts of PopUsIn you use. Ask questions in plain English, spot missed follow-ups and get useful next steps while you stay in control of what is actually done.

Whole-business summariesUseful business memoryMissed follow-up alertsNatural-language searchSuggested next stepsDrafting in contextYou approve important actionsClear action history

Start with one useful capability. Add more when you need it.

PopUsIn is designed to grow with the business without making you rebuild everything each time.